To succeed as a consultant, you need a well-defined offer that connects you with your target audience, allowing them to clearly understand the problem you’ll solve for them and how you plan to solve it. Developing your offer requires you to first identify where your strengths and core competencies lie, while gaining a clear idea of who your target audience are. From here, it's all about packaging your expertise in a way that sells and creates real change for your clients. Finally, it’s time to test your offer by launching it to a test group, seeking feedback, and continually refining it. All the while, you want to ensure that your unique brand personality is shining through, allowing you to stand out from your competition.
As an aspiring consultant, having a clearly defined offer is imperative. It is tempting to offer a plethora of services in the hope that this will gain you more clients. However, by offering to solve every problem for everyone, you are spreading yourself too thin and essentially offering nothing at all. In doing so, you are unlikely to gain or retain a consistent stream of clients.
Instead, it’s important to generate a unique offer, and the first step in doing so is to clearly identify your core expertise. Employ a little introspection in asking yourself, where do your strengths lie, what expertise do you have, and what do you bring to the table. A simple way to do this is conduct a SWOT (Strength, Weaknesses, Opportunities and Threats) analysis on yourself and your professional journey. Consider the following:
With a clear understanding of what you can offer, your next step is to consider who your target audience is and what they need. Develop a picture of your ideal client, including their industry, company size, and position within their company. What situation is your ideal client in? From here, conduct some research into their main problems and pain points. Where are they struggling, and what would they like to achieve but cannot due to time, expertise, or budget constraints? If the problem at hand is causing disruption and financial loss, people will invest in the solution. Getting clarity around your ideal client is essential, as it will allow you to hone not only your offer but also your marketing efforts. With this knowledge, you can develop your signature offer that converges at the intersection of your expertise and your clients' needs.
Helping clients understand the transformative journey they’ll experience through your program is essential. While the journey may be clear to you, it may not be as obvious to someone without your expertise. Use your knowledge of their main problems and pain points as a foundation for this journey. Help them see where they are now, what is keeping them there, and where you will help them reach. Use marker points to illustrate their progress along the way, as found in your program’s modules.
Chances are, you won’t put together the perfect offer the first time around - and that’s okay! Many consultants offer different services or iterations when starting out. Simply put, you don’t yet know what will work, so experimentation is necessary. Once you have designed the first iteration, pilot your program. This could be done by running a beta version with a select group. Alternatively, it could be done by simply launching your offer to the market! Either way, ensure that you are continually seeking out feedback from everyone that you work with. As feedback accumulates, analyze it for recurring trends and patterns. What adds value to clients' transformative journeys? What offers little value, wasting both your time and theirs? Try not to be sentimental when it comes to removing the latter - when establishing yourself in the consulting space less is more. Cutting down to what truly provides value is key to success.
Another, sometimes uncomfortable, part of testing your offer is figuring out how to price it. Whether you choose time-based, fixed-cost, or value-sharing pricing, picking the right pricing method is essential. Pricing incorrectly (in either direction) can cost you clients, while the right price point can make your offer far more attractive. Market research can guide you, however finding the correct pricing strategy often involves trial and error. This being said, once you do find the right price point you can expect your sales to soar.
Creating an impactful offer that converts starts with a thorough understanding of your strengths and expertise, however this is only the beginning. You must also understand your target audience and translate your expertise into a service that fosters real change. By identifying your core expertise, understanding your audience, designing a structured experience, and refining your offer, you’re setting a foundation for long-term success. Starting out as a consultant can feel daunting, however the best thing you can do is to define your offer and embrace the journey of continual improvement. From here you will have an offer that not only sells, but also creates lasting impact for your clients.